Updating the Bank Account used for daily Square deposits using the Sync with Square app
Have you recently noticed your daily Square deposits have been recording in the wrong General Ledger account in QuickBooks Online? No need to worry.
We recently made some enhancements to how we record Square data in QuickBooks Online using the Sync with Square app. While this change provides a better experience, you will need to confirm the Bank Account (General Ledger Account) you have selected in the Sync with Square app settings.
Please have the admin user who connected the Sync with Square app update and confirm the Bank Account selected for Square Deposits using the provided the steps below.
Login to your QuickBooks Online account
Select the Apps tab
Select the My Apps tab
Locate the Sync with Square app and select the Action dropdown
From the dropdown, select Settings
A new tab will open with the Integration Options and Logs for Sync with Square
Select the Edit link on the right of the Basic Settings option
On the Basic Settings menu, select the appropriate Bank Account under the QuickBooks column for the “Bank account where Square deposits your money”
Thank you for posting in the QuickBooks Community. I'm here to share some troubleshooting steps to resolve the error you're getting when updating the bank account used for the Sync with Square app.
To fix this error, let's make sure that you're using the administrator's access to the QuickBooks Online company when updating the bank account information. Once you've confirmed that the login is correct, double-check that the credentials used when you sign in to your Square account account is correct.
After that, try to update the bank account information for the deposits to be imported to the correct account.
For future reference, you can check out these articles that will help you get a better idea in using the Sync with the Square app: