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Anonymous
Not applicable

Updating the Bank Account used for daily Square deposits using the Sync with Square app

Have you recently noticed your daily Square deposits have been recording in the wrong General Ledger account in QuickBooks Online? No need to worry.

 

We recently made some enhancements to how we record Square data in QuickBooks Online using the Sync with Square app. While this change provides a better experience, you will need to confirm the Bank Account (General Ledger Account) you have selected in the Sync with Square app settings.

 

Please have the admin user who connected the Sync with Square app update and confirm the Bank Account selected for Square Deposits using the provided the steps below.

 

  1. Login to your QuickBooks Online account
  2. Select the Apps tab
  3. Select the My Apps tab
  4. Locate the Sync with Square app and select the Action dropdown
  5. From the dropdown, select Settings
  6. A new tab will open with the Integration Options and Logs for Sync with Square
  7. Select the Edit link on the right of the Basic Settings option
  8. On the Basic Settings menu, select the appropriate Bank Account under the QuickBooks column for the “Bank account where Square deposits your money
  9. Select Save changes to confirm the change
2 Comments
aa2
Level 1

Updating the Bank Account used for daily Square deposits using the Sync with Square app

I tried to follow the directions, but when I click on settings in the dropdown, I get the error, "User is not subscribed to this Application. productId=14835"

MaryGraceS
Moderator

Updating the Bank Account used for daily Square deposits using the Sync with Square app

Hello there, @aa2.

Thank you for posting in the QuickBooks Community. I'm here to share some troubleshooting steps to resolve the error you're getting when updating the bank account used for the Sync with Square app.

To fix this error, let's make sure that you're using the administrator's access to the QuickBooks Online company when updating the bank account information. Once you've confirmed that the login is correct, double-check that the credentials used when you sign in to your Square account account is correct.

After that, try to update the bank account information for the deposits to be imported to the correct account.

For future reference, you can check out these articles that will help you get a better idea in using the Sync with the Square app:

Feel free to leave a comment below if you've any other questions about updating the bank account used for the Square deposits using the Sync with Square app. I'll be happy to help you further.

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