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Hello there, @biogradlija.
What is the issue that your employee encountered? I'd appreciate it if you could provide more details about this.
In the meantime, this article might help them out. You can share the steps from the "Accept Workforce invite from your employer" section: https://quickbooks.intuit.com/learn-support/en-us/payroll-information/quickbooks-workforce-access-yo...
Looking forward to your response here in the Community. I’ll check this post from time to time. Take care!