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emmonspainting
Level 1

View My Paycheck for enhanced payroll desktop

I am trying to activate the option for our employees to view their paycheck or W-2 information online. We are using Right Networks, QuickBooks Desktop Pro Plus 2019, enhanced payroll. Can you give me specific instruction on how we can manage this?

3 Comments
JanyRoseB
QuickBooks Team

View My Paycheck for enhanced payroll desktop

Hi there, @emmonspainting.

 

Thanks for reaching out to us. I'm here to help provide some information about ViewMyPaycheck (VMP) feature in QuickBook Desktop. 

 

Starting November 1, 2018, we're already migrating (VMP) to QuickBooks Workforce (QB Workforce). When your employee is already signed up for QB Workforce, they will receive an email notification that their paystub is available for viewing after you submit their Direct Deposit to Intuit. 

 

Here's how your employees can sign up for the service: 

  1. Go to: https://paychecks.intuit.com/.
  2. Click the Sign-Up button.
  3. Enter their email address, password, and select security questions and answers.
  4. Enter their Social Security Number and the net amount of the last paycheck you've given to them.
  5. Click All Done.

To learn more about QB Workforce, you can check this article: QuickBooks Workforce: Company View.

 

If you need further assistance with the steps, I recommend calling our QuickBooks Desktop Support Team. They have the tools to pull up your account and do a screens share. 

 

Here's how you can contact our phone support:

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

This will get you on the right track. Don't hesitate to click the Reply button below if you have follow up questions about the QB Workforce. I'm always here to help you out. Wishing you and your business continued success. 

ellaw
Level 1

View My Paycheck for enhanced payroll desktop

When I go to the mypaycheck.intuit.com link you gave, it automatically redirects me to QB Workforce, and then tells me that my employer is not connected to QB Payroll after I sign in. My employer is certain that they are connected. How can I access my paycheck now?

Adrian_A
Moderator

View My Paycheck for enhanced payroll desktop

We haven't received any issue like this, ellaw.

 

It would be best to reach out to our QuickBooks Workforce Support team so they can verify and investigate this further. Please follow the steps below on how to do it:

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
  3. Enter How can I view my paycheck? in the Ask a question field.
  4. Click Continue.
  5. You can either Start messaging or Get a callback from us.

You can also check this article for some FAQs about Workforce: QuickBooks Workforce: Access your paychecks and W-2s online.

 

 

You can always get back to me if I can be of any assistance.

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