void payroll check quickbooks online

Welcome, @vjm and thank you for coming to the QuickBooks Community for assistance. 

I'll be happy to help you make sure this check is correct.

Please private message me with the date of the check, what the correct information should be, and your email address.

For more information on voiding paychecks, click here.

Once I have this I'll make sure this is resolved properly for you, I'll be keeping an eye out for your reply.

Hey there, klw625.

Thanks for turning to the Community about voiding payroll checks. Allow me to share some information about the process.

QuickBooks Online Payroll keeps the voided paychecks on your books and displays them in the paycheck list, but zeroes out the balance. Deleted paychecks are permanently removed from your books and do not show up in the paycheck list.

To void or delete:

1. Go to Workers on the left panel, then select Employees.
2. Under the Run payroll button, click on the Paycheck list link.
3. On the Paycheck page, go to the bottom of the page and select Delete/Void.
4. Mark the box for I understand that this action cannot be undone box.
5. Click the Void Paycheck or Delete Paycheck button.

I’m also adding articles which cover this process: Void or Delete Paychecks.

For direct deposit transactions, voiding them must be done before 5:00 p.m. Pacific time, and 2 banking days before the paycheck date. For more in-depth information, check out this article and go to the Special situations section: Direct deposit for Online Payroll.

The information I provided should get you started on the right path.

Stay in touch if you need further assistance. Please know I’m always ready to help. Have a good one.