W-2 - Foreign address

Hello there, @ethypt. 

Welcome to the Community. I can share some information that will help you in setting up the employee's address in QuickBooks Online. 

QuickBooks follows the coding system set for US addresses. In order to successfully match your employee's city, state, and zip code. First, confirm your employee again to verify the information he gave.

Once you confirmed that the employees' address is correct by using the USPS zip code database and the issue persists, I'd suggest getting in touch with our Customer Care Team. They have the ability to initiate a remote-viewing session to help verify what's causing the issue and will guide you with entering your employees' addresses.

You can check these resources for more information on how to invite and set up an employees account:

• Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more
• Set up your QuickBooks Workforce account

I’ve also attached a guide to complete your employee's setup in QuickBooks Online. This contains helpful resources to ensure everything is correct.

I appreciate you for coming to the Community. If you have other payroll questions or concerns, don't hesitate to let me know. I’ll be here anytime. Always take care!

Thank you for the reply. But the employee has a foreign address. The problem is adding to Quickbooks since they follow the US zip code. How can we overnight that? 

Hi there, @ethypt. Thanks for getting back to us here in the Community.

First and foremost, I appreciate the time and effort you've put in so far in this. What I can do is to take note of this post and have our experts look over it. This way, we can determine the best course of action and assist you with your problem. You can consider contacting our Payroll support team. This way, they'll help you set it up.

I'll be adding these articles related to handling W-2 tax forms:

• Fix an incorrect W-2
• Print your W-2 and W-3 forms
• File your W-2 forms
  
  

If you have other questions, let me know by clicking the REPLY button below. I'd be more than happy to help you again if you ever need one. Enjoy your weekends!