w-2

Thank you for posting here in the Community, @jl2020.

It's my pleasure to elaborate with you on the process of W-2 in QuickBooks Online. 

Yes, this is correct, you should not receive any W-2 forms if you're employer process a check and a bill in QuickBooks. 

However, if they process payroll inside QuickBooks, you can get W-2 forms even if you are exempted from Social Security and Medicare.  

If this is not the case, I suggest to let your employer contact our payroll team to process a correction so that you can receive a W-2 form. They have tools to access their account in a protected place. 

Here's how to contact: 

1. Click the Help button, then choose Contact Us.
2. Enter the concern in the description field, then hit Let's Talk. 
3. Choose either Start messaging or Get a callback. 
4. Complete the needed information, then tap Confirm my call or Send a message. 

To learn more about the basics of payroll processing, different tax type, and other related topics, please check these articles:  

• Payroll 101
• Employee payroll tax exemptions

Don't hesitate to leave a comment below if you have follow up questions. I'm always here to help. Take good care!