W-2

As you create W-2's you should see an option to select the employees to include. Is that the case?

Yes, and I tried selecting all employees except that one.  But I get a warning flag on the W-3 summary totals page that I haven't selected all employees that were paid wages.    

Thanks for coming back, farmgirl2.

By default, the "All employees" option is selected when processing the W-2 form for your employees. This means that you process W-2 forms for all of your active, inactive, or terminated employees that you have paid this tax year. Also, you can choose manually the employee's name in the Select Employees for  Form W-2/W-3 section. 

Since you encounter a warning message on the W-3 summary totals page that you haven't selected all employees that were paid wages, we can run a Payroll Summary report. This way we can check if there's a payroll created for that employee. Here's how: 

1. Go to Reports on the top menu.
2. Choose Employees and Payroll.
3. Tap Payroll Summary.
4. Click the Customize Report tab.
5. Select Filters.
6. Enter Name on the Search Filter field.
7. Hit the Name drop-down and choose the name of that employee.
8. Tap OK.
9. Choose This Calendar Year in the Dates field.

If no paychecks for 2020, we can run the W-forms again. If there is, 

If the same thing happens, there may be a damaged data in your software. You can check out the Fix data damage on your QuickBooks Desktop company file to troubleshoot this issue. You can also repair QuickBooks Desktop. to fix any damaged components in QuickBooks.

Feel free to visit our Tax forms page for more insights about adding and managing your tax forms.

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Happy Holidays. 

RE: Yes, and I tried selecting all employees except that one. But I get a warning flag on the W-3 summary totals page that I haven't selected all employees that were paid wages. 

Ignore the warning, since the wages are 0.00.

Thank you for your response.  I followed the steps you provided.  The payroll summary report for the employee in question returned 0.00 in wages for 2020.  I ran the W-2/W-3 Forms again and got the same results.  The employee with 0.00 wages was included in the file.   I also did a rebuild on the company file and repair steps with no issues. 

Thanks.   All of the W-2 totals check out with my other payroll reports for 2020 when I deselect the employee with 0.00 wages - it just irks me when I get a warning.  I'm a little leery that another problem will pop up later down the road.