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ah65
Level 1

W-4

I just switched from QB desktop to the online version.  Our accountant has been processing payroll and now I intend to do it.  I am trying to enter employee data but am unable to put in 2019 W-4 withholding allowances for both state and federal (Oregon).  Employees were employed before 2020 and do not want to change their withholding.  How do I get the system to allow me to enter 2019 W-4 withholding allowances?  

1 Comment 1
AileneA
QuickBooks Team

W-4

Hi there, @ah65

 

Thank you for reaching out to the Community. The ability to enter historical payroll information is only available in the current calendar year and no paychecks created.
 

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I suggest reaching out to our Customer support team. This way, we'll able to pull up your account in a secure environment and to check it. 

 

Before doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with us:   

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us. Message an agent or Get a callback

 

I encourage you to visit this article to learn more about the new changes to the Federal W-4 and how to enter it: What’s changing with the Federal W-4?  

 

To know more about how W-4 withholding allowances works in QuickBooks Online, you can visit this article: W-4: Employee withholding allowances

  

I'll always have your back if you need further assistance in managing your payrolls. I'm just one post away. Have a great day!

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