Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowwhen i get a message that my w2s are online, does this mean they went to the IRS?
Greetings, @otp6793.
The message means that your W2s were submitted to the SSA and are now available online. If you already have access to QuickBooks Workforce, log into the website to view the forms.
Here's how:
For more information, I recommend checking out this article: QuickBooks Workforce: Access your paychecks and W-2s online.
If you have additional concerns or any questions about payroll forms, let me know by adding a comment. I'm always here to help. Have a pleasant day ahead!
Why can't my employees see their W2s online? One employee can and the rest cannot?
Hi there, @jenamber,
Let's make sure your employees can access their w-2 information in QuickBooks Workforce.
Unexpected behaviors when trying to view online forms can be brought about by problems in the web pages. To check if this is the case, have them open their account in private browsing and see if it's showing the same behavior.
This method prevents cookies from being stored on the computer, making it a great place to identify browser problems.
Use any of these keyboard shortcuts depending on the browser you're using:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Internet Explorer: press Ctrl + Shift + P
Safari: press Command + Shift + N
If it works, clear the browser's cache to remove the history or log files so you can start with a clean slate.
However, if they receive a "Something's not quite right" error, we have an ongoing investigation for this. Our engineers are currently running some diagnostics to fix the problem as soon as possible. I highly recommend contacting our Support Team to add your account to the notification list of affected users.
Here's how to get Support:
Kindly update me on the results in the comment. I want to ensure everything is working well for you, and I'm here to provide further assistance and insights. Have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.