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userdrburnettbridget
Level 1

We are in Ark and Quickbooks shows that we need to manually pay our withholding tax-how do we get QB to do this on our behalf? We have sent QB our WHW account number.

 
3 Comments 3
JasroV
QuickBooks Team

We are in Ark and Quickbooks shows that we need to manually pay our withholding tax-how do we get QB to do this on our behalf? We have sent QB our WHW account number.

I can guide you to the steps on how to manually pay your taxes, @userdrburnettbridget.

 

You can go to the Taxes menu in your QuickBooks Online (QBO) account and pay your taxes from there. I’d be glad to guide you how:

 

  1. Navigate to the Taxes menu.
  2. Select Payroll Tax.
  3. Click the Pay Taxes in the Payroll Tax Center page.
  4. Select Record Payment next to the payment you want to pay.
  5. Choose either the options below on how to approve the payment:
    • Click Record and Print to print a check to mail
    • Click Record Payment to record the payment

You can also read the Pay taxes manually under the QuickBooks Online Payroll Enhanced section in this article: Pay payroll taxes electronically or manually.

 

I’m also adding this link that you can use to learn some tips on how to pay and file taxes online. Additionally, you can subscribe to our payroll subscription and let QuickBooks handle your taxes automatically.

 

Let me share these articles that you can read to learn some tricks on how to manage your payroll subscription effectively:

In case you have further questions about filing taxes in your QBO account, you’re always welcome to post a reply in this thread. I’m only a few clicks away from you. Keep safe!

userdrburnettbridget
Level 1

We are in Ark and Quickbooks shows that we need to manually pay our withholding tax-how do we get QB to do this on our behalf? We have sent QB our WHW account number.

The problem is that it should be filed by QB electronically, but it is showing manually and we do have the payroll services, so I am trying to find out why QB did not file our Arkansas State taxes electronically and how to make sure they do going forward.  

 

ReyJohn_D
Moderator

We are in Ark and Quickbooks shows that we need to manually pay our withholding tax-how do we get QB to do this on our behalf? We have sent QB our WHW account number.

I can share a couple of info and steps to ensure you can file your Arkansas taxes automatically, @userdrburnettbridget.

 

QuickBooks only supports the full-service version of Online Payroll to pay your taxes automatically. For more info, please review this article: Tax payments Online payroll submits for you.

 

If you already have one and still unable to do it, I recommend contacting our support team. This way, they can review your account securely and pinpoint the root cause of this issue. Before doing so, I recommend checking out our support hours guide to ensure your concern gets addressed right away.

 

Once ready, here's how to get started:

 

  1. Click the Help (?) menu at the top, and then tap Contact Us.

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  2. If in case you're routed to the QB Assistant page, type Contact Us and then select Talk to a human
  3. Tap the Never mind option, and then choose I still need a human. This time, click the Contact Us button.

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  4. Enter your question or concern on the search box like "Why my taxes aren't filed automatically", and then click Let's Talk.

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  5. Pick either Get a call or Start messaging option.
  6. Fill out the needed info, and then hit Confirm my call or Submit to continue.

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Once everything's fine, you can access, print, or download your payroll tax forms to save a copy for future use. 

 

I'm always around to lend a hand if you have additional questions about managing your taxes in QuickBooks Online. Take care and have a great day, @userdrburnettbridget.

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