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Connect with and learn from others in the QuickBooks Community.
Join nowHello there, @vgardner218.
I appreciate you for considering using direct deposit to pay your employees, and QuickBooks Workforce feature in letting them view their paystubs online. I know these features help you run your business efficiently.
The Community has seen a few users being unable to send invites to employees from QuickBooks Workforce. They are either getting error messages or can't see the employee list.
For now, there's no definite time frame when will this be fixed. Rest assured, when an update is available, I'll post it here in the Community so other users will also know how to fix the problem.
If you're not currently added to the list of affected users, I recommend you get in touch with our Care Support Team. Through this, you'll also be notified once there is an update or progress of the investigation via email.
In the meantime, please continue to provide pay stubs to your employees either by printing or e-mailing them. Here's how:
In case you haven't set this up yet, you can refer to the following article to check your email settings, employee passwords and some FAQs about this feature: Email pay stubs from QuickBooks Desktop.
Additionally, I'm leaving you some links as additional reference about setting up QuickBooks Workforce and processing direct deposit:
Send payroll and direct deposit paychecks in QuickBooks Desktop Payroll
We appreciate your patience as we work through this. Don't hesitate to leave a comment below if you have any other questions about payroll. I'll be happy to help you out.
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