You'll have to verify if you have the right permissions to add or edit employee details on the platform, zyphryx9. This will help ensure you can save everything correctly and get your new employee set up smoothly.
Also, could you please share if you encounter any specific error messages while trying to complete the setup or save the salary details? Any extra info you provide will be incredibly helpful in identifying the right solution for you.
In the meantime, let's take the next step in troubleshooting by logging into your QBO account in a private or incognito window. This approach prevents data from being cached, which may help pinpoint the issue more effectively. Below are the keyboard shortcuts you can use to open an incognito window:
- Safari: Command + Shift + N
- Mozilla Firefox: CTRL + Shift + P
- Google Chrome: CTRL + Shift + N
- Microsoft Edge: CTRL + Shift + N
If you manage to set everything up and save the details successfully, go back to your usual browser and clear its cache. Sometimes, system irregularities occur when a browser accesses pages repeatedly, possibly due to corrupted cache files. Alternatively, you could try using other supported browsers.
Here's an article for more details about managing your employees: Add and manage team members for QuickBooks Time.
Moreover, you have the ability to generate payroll reports that can provide valuable insights into your business and workforce.
If you need further assistance with managing employees, please don’t hesitate to post them in the comments. I'll be ready to help.
