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shaffin
Level 1

We have two company QBO payroll accounts. The annual W3s for both are due today. QBO shows both as filed 01/18. State of CT says neither has been filed. What do we do?

 
Solved
Best answer February 01, 2021

Best Answers
Maybelle_S
QuickBooks Team

We have two company QBO payroll accounts. The annual W3s for both are due today. QBO shows both as filed 01/18. State of CT says neither has been filed. What do we do?

Hello there, @shaffin.

 

You'll want to contact our Customer Support Team. This way, they can pull up your account securely and check the status of your W-3.

 

Here's how:

Here's how:

  1. Go to the Help menu.
  2. Click Talk to a human.
  3. Type your concern.
  4. Click I still need a human.
  5. Select Contact Us.
  6. Choose either Messaging or Callback.

To ensure that you'll be assisted on time, check out our support hours.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Don't hold your back to drop a comment below if you have other questions. I'm always here to help. Take care!

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2 Comments 2
Maybelle_S
QuickBooks Team

We have two company QBO payroll accounts. The annual W3s for both are due today. QBO shows both as filed 01/18. State of CT says neither has been filed. What do we do?

Hello there, @shaffin.

 

You'll want to contact our Customer Support Team. This way, they can pull up your account securely and check the status of your W-3.

 

Here's how:

Here's how:

  1. Go to the Help menu.
  2. Click Talk to a human.
  3. Type your concern.
  4. Click I still need a human.
  5. Select Contact Us.
  6. Choose either Messaging or Callback.

To ensure that you'll be assisted on time, check out our support hours.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Don't hold your back to drop a comment below if you have other questions. I'm always here to help. Take care!

shaffin
Level 1

We have two company QBO payroll accounts. The annual W3s for both are due today. QBO shows both as filed 01/18. State of CT says neither has been filed. What do we do?

Thanks very much for the helpful response. The "unfiled" W3 status for both companies remained unchanged on the Feb. 1 deadline at CT DRS yesterday. The situation resolved itself today. Q2 deadline for April 30 is the current file deadline. No delinquency showing for Q1. Lesson for CT accounts: Trust QB filing reports if they show compliance. The state will catch up.

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