We not pay into SUI at this time. How do I get this notice and the tax being charged back into my account?

Thanks for sharing your SUI concerns here in the Community, @elhsaa-emmerling. 

I understand you need to get to correct this SUI and charges. As much as I want to assist you further, I need to get more information about this. 

Can you please share more information about your concern? I’d like to clarify if you want to charge with SUI? What notice are you referring to? What is your setup last year in comparison to the present?

Please know that aside from our chat and phone support, you also have us here in the Community to address your concerns. I'd be delighted to do my best to help you. 

 You’ll want to visit this article to view the direct links for your state withholding and unemployment website: Payroll Tax Compliance Links.

Please know that you're always welcome to post if you have other concerns aside from SUI. Wishing you and your business continued success.

Thanks for getting back to me.  

QB is automatically deducting the tax for SUI.  As per our CPA, we do not need to pay this.  This was an issue last year also.  I thought it was taken care of but is popping up again.  What do I need to do to correct this charge being deducted?  

I'm here to help you update your SUI rate, @elhsaa-emmerling.

First off, sign in to QuickBooks Online. Then, follow these steps below:

1. Go to Settings menu, then select Payroll settings.
2. Select the Edit icon next to the state you want to update.
3. In the State Unemployment Insurance (SUI) Setup section, select Change or add new rate.
4. Enter your new rate and its effective date. For most states the effective date is 1/1. For TN, VT, and NJ the date is 7/1.
5. If you have a surcharge or assessment tax rates, enter it here as well.
6. Enter your new rate and its effective date.
7. Click OK to save your changes.

In case you have already created paychecks with the wrong rate, or need to correct a prior quarter rate, I'd recommend contacting us.

You can take note of the support hours so you can immediately get hold of a live agent.

Get back here if you need more help. We're always around to guide you.

Ok my apologies...I have to clarify...we do NOT pay into the SUI.  That is per our CPA.  So I have never set up the rate for QB to even charge that tax.  How do I correct that if we do not pay it?  

Thanks again for your help!

I appreciate you getting back to us with clarification, @elhsaa-emmerling. I’ll share some information about SUI being deducted in QuickBooks Online (QBO).

If an employee is not set up as tax exempt, QuickBooks will automatically deduct taxes. 

Nevertheless, regarding the taxes that have been charged previously, I suggest you reach out to our Technical Support Team. This concern might require you to pull up your account. Since the Community is a public forum, contacting them is the best option.

Our phone representatives have tools that allow you to pull up your account in a secure environment. This way, we can further check this matter and provide fixes immediately.

Here’s how to get in touch with them:

1. Go to the (?) Help icon in your QuickBooks Online (QBO) account.
2. Select the Search tab, and click Contact Us.
3. Enter a brief discussion of your concern and click Continue.
4. Select either Chat with us (if you preferred messaging) or Give us a call.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

You can always leave a comment if you have further questions about taxes. Have a good one!

Thank you much for the information.  I will contact someone on Monday during business hours.

Thanks again.!