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We requested a transcript of our account sent to our email last month and still no reply from QuickBooks.

 
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We requested a transcript of our account sent to our email last month and still no reply from QuickBooks.

I want to make sure you'll be able to get the transcript of your account, daveb12990.

 

I'd like to check this for you and get it taken care of myself. However, my access to the tools required to do this is limited and I won't be able to check your account without asking for sensitive information. I don't want your detailed information displayed here for security reasons since the Community is a public forum.

 

I'd suggest getting in touch with our QuickBooks Self-Employed Support to have this emailed right away. A phone agent has the appropriate tools and they can take a better look at the request you sent.  

 

To ensure we address your concern on time, check out our support hours.

 

For some "How do I" steps in QuickBooks Self-Employed, you can always visit our Help Articles page for reference.

 

Please know that I'm just a post away should you need anything else. Wishing you a wonderful week ahead.

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