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Level 1

We updated our payroll monthly charge from our accountants cc to our banking account. It still will not let us in to run payroll.

 
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QuickBooks Team

We updated our payroll monthly charge from our accountants cc to our banking account. It still will not let us in to run payroll.

Good afternoon, joy20. 

 

If you need assistance with setting up your bank account to run your payroll, then fear not, I'm here to help! First things first, I want to make sure you have your bank account set up correctly, so we're going to add it again. Follow the steps below:

 

1. Select the Gear icon in the top right, then click Payroll Settings.

2. In the section titled Bank Accounts, next to Company, select Edit Account.

3. Once it is set up, update your bank account in the accounting preferences. This ensures the paychecks processed through the new bank account are properly listed in the correct register. 

 

Once these steps are done, you should be able to run payroll. Check out this helpful article on How to change the payroll bank account in QuickBooks Online Payroll for further assistance. 

 

If you need help with anything else. Reach out here. Have a great day!

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