To cancel your payroll subscription, Nelly, you must be a Master Administrator or Company Administrator. You can manage this process directly through your Billing & Subscription settings.
Before canceling your payroll subscription, ensure you’ve completed the following payroll tasks:
- Process paychecks for your employees.
- Print any necessary payroll reports.
- Pay outstanding tax deposits.
- File any pending annual or quarterly forms.
Here are the steps to cancel your payroll subscription:
- Log in to your QuickBooks Online (QBO) account as the Master/Primary Administrator or Company Administrator.
- Click Settings (gear icon) in the upper-right corner.
- Under PROFILE, select Billing & Subscriptions.
- Locate the Payroll section and click Cancel.
- Fill out and submit the cancellation form.
After cancelling, you’ll have a read-only access to your payroll data for a year. For detailed information on the cancellation process, you can refer to this article: Cancel your payroll subscription.
If you need further assistance or have any additional concerns, don’t hesitate to reach out to us.
