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lynn41
Level 1

What is this message: You can not run payroll at this time: FullServiceSetupNotComplete?

 
1 Comment
JamesDuanT
Moderator

What is this message: You can not run payroll at this time: FullServiceSetupNotComplete?

Hello there, lynn41.

 

Based on the error message, you have subscribed to Full-Service Payroll in QuickBooks Online. You'll need to enter all the company and employee information to get rid of the error. I'd recommend visiting this article to see the links that you might need to complete the process: QuickBooks Online Payroll Full Service Hub.

 

If the same thing happens after completing the details, I'd recommend reaching out to our Payroll Support Team. They can pull up your account and review the missing information. You can reach them by following the steps in this link: Contact Payroll Support.

 

We'll be right here if you need anything else. Have a great day!

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