We'll perform troubleshooting steps so you can enter your employer account number successfully, Zrlp22.
To resolve this issue, let's clear the cache of your default browser to eliminate outdated and corrupted files that may be causing problems. Or, explore different supported browsers to enhance your experience with QuickBooks Online.
After that, re-enter your employer account number again. Make sure to double-check the format for any possible errors.
If the issue persists, we can contact our QuickBooks Online Payroll live support team. They can start a secure support session to review your account details safely and determine the reason why your employer account number is not recognized by QuickBooks Online.
Here’s a brief guide on how to update and handle Payroll Settings effectively by updating your payroll accounting preference and organizing your payroll transactions for tax filings: Change your accounting preferences in QuickBooks Online Payroll.
For even more ease, consider Explore QuickBooks Payroll. It is designed to streamline the payroll process, making it easier and enhancing convenience in your daily operations.
Please let me know if you need additional guidance regarding QBO payroll-related concerns in this thread.