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barefootshell
Level 1

When entering a payee name, it automatically underneath pops up +new. will not allow me to use ace which I have used hundreds of times

 
3 Comments 3
IamjuViel
QuickBooks Team

When entering a payee name, it automatically underneath pops up +new. will not allow me to use ace which I have used hundreds of times

Hello, @barefootshell.

 

When creating transactions, you'll just have to enter the first few letters of the customer or payee's name. QuickBooks automatically display all the list of names related to it.

 

1.PNG

You can scroll down to select the correct payee's name.

 

Leave a post below if you have other questions. I'm always here to help.

millers26
Level 1

When entering a payee name, it automatically underneath pops up +new. will not allow me to use ace which I have used hundreds of times

each time I enter all the names on the page, they disappear when i go to the next page. How do i get them to stay so my accountant can see who the checks went to?

MaryJoyD
QuickBooks Team

When entering a payee name, it automatically underneath pops up +new. will not allow me to use ace which I have used hundreds of times

I can help you with writing a check, @millers26.

 

Make sure to save the check after adding all the information to it. This will ensure that it will not disappear after moving to the next page. 

 

Here's how:

 

  1. Go to the + New button and select Check.
  2. Provide all the necessary information.
  3. Choose the Print check option if you want to open the check queue to print now. Or select the Print later checkbox if you want to print the check later.
  4. Select Save and close to close the check window. Or Save and new if you need to create another check. 

 

Refer to this article for more information about writing and entering checks: Create and record checks in QuickBooks Online.

 

To print a check from your print queue, see this article for detailed guidance: Print a check in QuickBooks Online.

 

I'm always here if you need more help with your checks or if you mean something else. Let me know by leaving a reply below. Keep safe and have a great rest of the day!

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