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When I hit view my 941 Qkbks just spins. My filing status says complete but I cannot view anything. Same thing happens when I want to print paystubs.

 
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Re: When I hit view my 941 Qkbks just spins. My filing status says complete but I cannot view any...

Hello there, emuto.

 

I'm here to help make sure that you'd able to view 941 form and print paystubs.

 

To help resolved the issue, I recommend accessing your account in a Private browsing window first to verify if this is caused by the system or your browser.

 

Here are the keyboard shortcuts that will help you accomplish this in all supported browsers:

  • Chrome: Ctrl+Shift+N
  • Internet Explorer: Ctrl+Shift+P
  • Firefox: Ctrl+Shift+
  • Safari: Command+Shift+N

Once done, access your account again and check if you're now able to view 941 form and print paystubs.

 

If it works, to ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using.

 

For additional reference, I'm attaching some articles that you may find helpful:

This will point you in the right direction, emuto.

 

I'd appreciate if you can update me on how it goes. I'm always here to offer additional assistance. Have a wonderful day ahead.

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