cancel
Showing results for 
Search instead for 
Did you mean: 
songcao777-gmail
Level 1

When I print out the paycheck from this system, I go to the bank to cash it out. But the banker said it is not a paycheck, just a certification of direct deposit.

But I actually choose paycheck as the payment method
1 Comment 1
ReymondO
QuickBooks Team

When I print out the paycheck from this system, I go to the bank to cash it out. But the banker said it is not a paycheck, just a certification of direct deposit.

Hey there, @songcao777-gmail.

 

It's possible that the Direct Deposit feature is still turned on when you create the paycheck. This is the reason why it's marked as a direct deposit. 

 

If the paycheck wasn't processed yet, you can still delete it and recreate it again. However, you need to make sure that the Direct Deposit feature is turned off before creating it again. This way, you can issue a paper check. Let me show you how: 

 

  1. Go to the Workers menu and select Employees.
  2. Click Run Payroll and click the direct deposit icon next to the employee's name.
  3. Select Paper check.
  4. Preview and submit the rest of your payroll as usual.

 

After this, you can now delete the paycheck and recreate it again using the paper check. This time, the employee's check won't be marked for direct deposit. Also, the system will ask you to enter a check number before you can print it. 

 

However, if the direct deposit was already processed, it will be deposited to your employee's bank account depending on your lead time that was set up. You can check its status by following these steps:

 

  1. Go to the Workers or Payroll menu and select Employees.
  2. Click Paycheck List.

 

You’ll see the status of the paycheck listed and a detailed description when hovering over the status.

 

In addition, make a change in the employee's profile settings if you want to make a permanent change to the employee's payment method.

 

I'm still here if you have other questions regarding your payroll service. Just post your questions here, I'll respond as soon as possible. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us