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When I try to access anything related to payroll or payroll taxes i get the message HTTP Status 404 - not found the origin server did not find a current representation f?

 
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QuickBooks Team

Re: When I try to access anything related to payroll or payroll taxes i get the message HTTP Stat...

Hi there, @bethlanyon.

 

Let's perform some troubleshooting steps so you can access payroll and get you back to working order.

 

There are times that the browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Online (QBO), to act weirdly. Try logging into your QBO account using a private browser. 

 

To use a private browser, here's how:

 

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

Once logged in, go back and try to access payroll again to double-check.

 

If this works, it means that you need to clear your browser's cache so the system can start fresh.  

 

If you get the same result while using a private browser, I recommend switching to a different browser.

 

I've got you an article for your reference: Troubleshooting Browser Problems.

 

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-help.  

 

If you have any other questions, feel free to comment below. We're always here to help you.