Connect with and learn from others in the QuickBooks Community.
I'm here to help ensure your employee's payroll calculations are accurate.
I suggest you check if the employee in question was tagged as tax-exempt.
Follow these steps to check:
I also suggest you take some time to view this article: Supported pay types and deductions explained. It's a complete list of payroll items and deductions you can use in QuickBooks Online Payroll.
You're always welcome to post here in the Community if you have other concerns. I'll be sure to take care of it.