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When signigning in to Workforce to look at paystub I am getting the message "We Werent' able toshow your payroll info - refthreshing screen may help"

 
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When signigning in to Workforce to look at paystub I am getting the message "We Werent' able toshow your payroll info - refthreshing screen may help"

Hi there, @smiles4life.

 

If you're receiving an error when signing into Workforce, it's most likely related to your browser's cache and cookies. Your browser will store these files to speed up websites, but over time it can become outdated and cause issues in websites like Workforce. To resolve this issue, let's clear your browser's cache and cookies. Just click on your preferred browser below to get the steps.

 

 

If you continue to receive this error after clearing your cache, I recommend getting in touch directly with the Workforce Support Team. It's possible it's related to the link in QuickBooks that needs to be resolved and they'll be able to tell you how to resolve it.

 

Let me know if you have any other questions. I'm here to ensure your continued success. Have a wonderful and safe week ahead!

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