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Level 1

Where do I find the mileage tracker in this app? After an update a few months ago it disappeared.

 
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QuickBooks Team

Where do I find the mileage tracker in this app? After an update a few months ago it disappeared.

Let me help you find your mileage tracker in your app, @sscavocl.

 

To start tracking your mileage, you’ll need to turn it on in the QuickBooks Mobile app. Here's how:

 

  1. Tap Mileage then Auto-tracking.
  2. Toggle Auto-tracking on.

 

You’ll also want to make sure your phone has correct location permissions enabled.

 

For iOS:

 

  • Set to your phone’s location permissions “Always”.
  • Enable the Motion & Fitness permission.

 

For Android:

 

  • Let's make sure your phone’s location permissions and physical activity permission are set to “Allow all the time”.

 

If you're having an issue with your Mileage tracker, you can follow the step provided in these articles to fix it:

 

 

You can also categorize your mileage after a trip. Simply follow these steps:

 

  1. Tap Mileage.
  2. Swipe right to categorize the trip as personal, or swipe left to categorize it as a business.
  3. Add a purpose for the trip if it’s a business trip,
  4. Tap Save.

 

If you need to export your mileage data, you can also do it in QuickBooks Online. Simply select Mileage then, click the Export icon.

 

After your download is complete, click on the report to view it. If you don’t see the report, check your Downloads folder or desktop.

 

Let me know if you have other questions about tracking your business trips. I'm always here to provide more help.

Highlighted
Level 1

Where do I find the mileage tracker in this app? After an update a few months ago it disappeared.

I do not have a mileage tab to click. Where do I find it?

Highlighted
Level 1

Where do I find the mileage tracker in this app? After an update a few months ago it disappeared.

I do not have a mileage tab to click. After an update to the app ot disappeared. How do I get it back?

Highlighted
QuickBooks Team

Where do I find the mileage tracker in this app? After an update a few months ago it disappeared.

Hello, sscavocl,

 

Let’s perform some steps to isolate and fix the issue about the missing mileage tracker on the mobile app. 

 

The first thing you'll need to do is reset the application to refresh it. For the detailed instructions, follow the steps below:

  1. Go to Help at the top menu bar.
  2. Choose Reset App Data.
  3. Close and reopen the app to check if that works.

If you're getting the same result, let's uninstall and reinstall the mobile app to start in a clean slate. This will also help get the Mileage tab to appear again in the app.

 

Let me know how everything turns out by leaving a comment below. I'm always around to help you out.

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