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Level 1

Where is the create icon?

Level 10

Where is the create icon?



Create a new "+" sign —they moved it from the top right corner (next to Gear icon), now moved to the left dashboard on some QBO users.


Create + icon new.PNG



Create + icon old.PNG

Level 1

Where is the create icon?

Why is the icon on the top right for some users and not for others?

QuickBooks Team

Where is the create icon?

Hi there, @jnjmb.


This is a new update from QuickBooks Online (QBO) where the Create (+) plus icon is on the left menu. For now, the update is available to some users due to that QBO is making this update by batch. Rest assured all QBO users will experience this new update.


To learn more about what's coming and what's new in QBO, I encourage you to visit our QuickBooks blog page for reference.


Also, feel free to check this great resource for reference in case you want to learn how to record a retainer or deposit.


Don't hesitate to reach out to us. I'm always here to help.

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