Why are none of our Quarter 1 payroll tax forms not showing up in Payroll Tax Center?

Hello, Chris.

We can start by checking the filter settings in the Payroll Tax Center to ensure the 941 form is visible. Let me provide the steps on how this works.

1. Open your QuickBooks Online Payroll.
2.  From the left-hand navigation menu, click on Payroll and then select Payroll Tax. 
3. In the Payments tab, ensure there are no pending payments. 
4. Next, in the Filings tab, click the Filter button, check the box for 941, and then click Apply.

Additionally, we can verify if the filing frequency is correctly set up to ensure that the forms are scheduled to appear at the right times. Here are the steps to check and ensure the filing frequency is properly configured:

1. Go to the Gear icon in the upper right corner.
2. Under the Your Company section, choose Payroll Settings.
3. Click the pencil icon next to Federal Tax.
4. Make the necessary changes and save your settings.

For more detailed information about checking the Payroll Tax Center and verifying the filing frequency, you can refer to these articles:

• View your previously filed tax forms and payments
• Set up or change your payroll tax filing or payment schedules

Moreover, you can run a payroll summary report, which gives you the total payroll wages, taxes, deductions, and contributions. 

After filing the 941 form, you can either download it or print it for your records. If you need further assistance, feel free to click the Reply button, and we'll respond to you as soon as possible.

941 is not showing up under tax jurisdiction in the filters. All it shows is WA.  I have checked all of our settings and everything looks correct.  I think last quarter I clicked something saying to have Quickbooks file it for me, but I don't see that option, nor do I see where it may have been filed for me this quarter.

Thanks for bringing this to our attention, Krenray. It sounds like this might require a closer look. Our phone support team is equipped to handle these types of situations. They can screen-share with you and investigate in real-time.

We recognize the importance of your Form 941. To help you further with your concern, I recommend contacting our QuickBooks Live Support team. They are fully equipped to assist you with any immediate questions or concerns to ensure they are addressed promptly and efficiently.

Here's how to connect with them: Your concern will be addressed promptly and efficiently.

1. Log in to your QuickBooks Online account.
2. Go to the Help icon in the top right-hand corner.
3. Select Search and open any article, then press the Contact Us button.
4. Select a topic or enter your question in the box and hit Continue.
5. Please choose the best way you'll want to reach out to them.

Here's the best time to contact:

QuickBooks Online Payroll (Core, Premium, Elite)

• Core - Monday to Friday, 6 AM to 6 PM PT.
• Premium, Elite - any time, any day.

Furthermore, you can create payroll reports, allowing for a detailed review of employee compensation and contributions, which is crucial for accurate tax preparations.

Moreover, this article is designed to simplify your payroll procedures and improve your user experience with the QuickBooks platform: Set up and manage payroll schedules.

Being your QuickBooks support partner, we are committed to helping you with any questions or assistance needed with your Form 941. I will keep an eye on this thread for any future communications.