It’s nice to have you here in the Community, shocckinc.
I’ll share some insights regarding your concern about setting up your employees in QuickBooks Online (QBO).
We can delete the state that you’ll not be paying to complete the set up of your employees. This option is applicable if there are no employees assigned, and the company file’s primary address is not set to that state.
However, since you mentioned that they have already been transferred. It’s best to get in touch with our Technical Support Team. This way, they can double-check your account in a secure setting and provide fixes in no time. It could be that the state is set as the company’s primary address:
- Go to the (?) Help icon in your QuickBooks Online (QBO) account.
- Select the Search tab, and click Contact Us.
- Enter a brief discussion of your concern and click Continue.
- Select either Chat with us (if you prefer messaging) or Give us a call.
Once done, finish the setup of your employees by checking out this article: Add your new employee to QuickBooks Payroll
Let me know if you have more questions about setting up employees. I’ll get back to assist if needed. Have a good one!
