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lindanhedrick-gm
Level 1

Why is direct deposit not being withdrawn on correct day?

I posted payroll yesterday for direct deposit to employees today. There is not a withdraw from my bank and the employees have not received direct deposit. This has never happened before.
1 Comment 1
KlentB
QuickBooks Team

Why is direct deposit not being withdrawn on correct day?

Hi there, lindanhedrick-gm.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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