Re: Why is Option to e-file my state's payroll forms and payments are not available? I have conne...
Let's make sure that your Electronic Services for the state is activated, sales43.
When processing the Electronic Services (E-Services) enrollment, you have the option to activate either Federal or State e-services or both. Make sure when you processed it, you included the state. If not, you'll need to process another enrollment for the state e-services.
Go to the Gear icon and select Payroll settings.
Select E-file and E-pay.
Check the box for the state.
Hit Next and follow the on-screen instructions.
Also, state e-services enrollment may take longer than usual to complete, depends on which state you're from. And there are states where e-services isn't offered.
If you already did this and still unable to e-file, I'd suggest contacting our live agents to help check your account investigate this issue.
Go to the Help icon and select Contact us.
Give a brief description of your concern.
Please let me know if you have other concerns. Have a great day!