WithQB ProPlus 2020, YTD under Sick Accrual on pay stubs that looks like the total of sick leave accrual since date of employment. Can this be eliminated from paystub?
I am in QB 2019, and I am getting a YTD amount for Sick Time on paystubs that is NOT CORRECT. It looks like the amount from last year. I do have the Reset hours each new year marked. Is there a way to get rid of the false information?
Let's make sure that the month chosen under Year begins on field is January. Because the YTD will be based on what month is selected. If it is January, currently there is an on-going investigation about the incorrect paid time off appearing on paystubs.
I'd recommend contacting our Technical support team to add you to the list of affected users. Your account will be linked to INV-30055 and you'll receive a notification once the resolution is available.
Here's how to contact support:
Open your QuickBooks Desktop and go to Help.
Choose QuickBooks Desktop Help.
From the search bar type INV-30055 then, click Contact us.