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aregen
Level 1

2nd Round of PPP Application

I have tried for a couple weeks to find out when Quickbooks will start accepting applications for the 2nd round of the PPP.  I received the first round from Quickbooks and is really only option for the 2nd round as Bank of America who we bank with only wants for 2nd round those that got the 1st round from them.  About every other day I go to Live Chat on Quickbooks and ask for an update and Get NOTHING.  All they say is they do not know.  On Monday Jan 25 when I opened up my Quickbooks and went on the left side to Capital and then PPP it was posted that by end of week borrowers will be able to apply, well here we are on Wed Feb 3 and NOTHING.  No one on live chat knows when as they are told nothing and Customers Know Nothing.  This is Not good customer service and each day they delay more stores and company's go out of business.  I have filled out a Survey they sent me after one of the live chats telling them how bad the service is and they at the very least need to be updating customers what is going on with the 2nd round of PPP to apply.  Other banks have started the process why not quickbooks?  If anyone can give me a Really Good Phone number to contact someone at Quickbooks and mean someone that will help or an email would greatly appreciate.

Solved
Best answer February 03, 2021

Best Answers
Fiat Lux - ASIA
Level 15

2nd Round of PPP Application

Since 2 weeks ago, they sent an invitation email to QB users

 

PPP.jpg

 

You may not be eligible to apply one thru them. Consider to apply thru another channel. They and Intuit are partnering with the same bank.

https:// veem.grsm.io/sba-ppp

 

 

 

View solution in original post

2 Comments
Fiat Lux - ASIA
Level 15

2nd Round of PPP Application

Since 2 weeks ago, they sent an invitation email to QB users

 

PPP.jpg

 

You may not be eligible to apply one thru them. Consider to apply thru another channel. They and Intuit are partnering with the same bank.

https:// veem.grsm.io/sba-ppp

 

 

 

View solution in original post

Omni Financial
Level 1

2nd Round of PPP Application

First round PPP was a breeze second round they’re missing in action

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