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kobban
Level 1

941 isn't reconciling with credit for sick time under the Family First Coronavirus Response Act

Hi,

I need help getting my auto-generated 941 (QuickBooks Enhanced Payroll) to correctly reconcile the payments, taking into account a reduced payment from June based on a credit for sick time under the Family First Coronavirus Response Act.

 

I'm guessing that something isn't set up quite right in the tax liability -- I attempted to follow the instructions at this link to set up the accounts, but hit a couple of places where the instructions didn't match my screens / the experience in my version of QuickBooks, so I took my best guess. 

 

When I paid my liabilities, I followed the instruction here (https://quickbooks.intuit.com/learn-support/en-us/customize-reports/how-to-claim-my-tax-credits-unde...) which are essentially to do a manual liability credit.

 

But when I run the 941 report, it doesn't recognize the manual liability credit, instead it shows that I paid the full amount due, and that I am have overpaid my payroll taxes. I believe that I have paid the correct payroll taxes (in other words, I don't have any questions about the taxes I owe), but that for some reason, it's not being properly tracked. 

 

Can anybody help me figure out how to reconcile this so the 941 pulls the accurate data?

I use Quickbooks desktop Premier Contractor Edition 2018.

 

Thanks in advance!

Alison

1 Comment 1
GraceC
QuickBooks Team

941 isn't reconciling with credit for sick time under the Family First Coronavirus Response Act

 

Hello there, @kobban.

 

I understand we need to have the right calculation on your employees' local tax deductions. 

 

In QuickBooks Desktop (QBDT) we always recommend updating your tax table every time you pay your employees so you'll have the latest payroll update. 

 

Here's how to reset the update: 

  1. From the Help menu, click Update QuickBooks Desktop
  2. Select the Update Now tab.
  3. Click the Reset Update checkbox. 
  4. Select Get Updates
  5. Once, update is finished, click Close

To run the payroll tax table, we can follow the steps on this article: Get the latest payroll tax table update. Then, we can now go to the Payroll Center and pay employees. 

 

If the issue persists, I suggest contacting our contact phone support to check the item setup and check there support hours.

 

I'll be right here to continue helping if you any other concerns or follow-up questions. Stay safe and have a pleasant day ahead.

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