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Level 1

Does anyone know if you cancel your subscription during covid 19, Can reinstate ? Will your account be archived and your data is stored?

 
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QuickBooks Team

Does anyone know if you cancel your subscription during covid 19, Can reinstate ? Will your account be archived and your data is stored?

Hi, alyson3.

 

I'm sad to hear that you're leaving us but I understand the situation. Once you cancel your QuickBooks Online (QBO) subscription, the data in your account will be available in a read-only access for one year from the date of cancellation.

 

You can check this article to learn more about canceling your subscription: Cancel your QuickBooks Online subscription.

 

If you have plans in reactivating in the future, feel free to read this article: How to resubscribe or reactivate QuickBooks Online.

 

Let me know if you need further assistance. I'm here to help you out whenever you needed me. Have a great day!

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