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Hey, thegarys. I understand this can be confusing, there's a lot that goes into how our processing fees are calculated.
When you process a card transaction the fees can differ depending on how it's done. For example:
So if you refund a customer it will process that transaction at the keyed rate. This should explain why the fees are larger compared to when you originally did it.
Here's a couple helpful resources to detail everything that goes into our processing fees:
If you have any further questions, I'll be here to assist. Have a great rest of your day!