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Sara Walls
Level 2

Form 940 National Paid Leave

National Paid Leave was set up according to this help article: https://quickbooks.intuit.com/learn-support/en-us/set-up-payroll/how-to-track-paid-leave-and-sick-ti....  Form 941 is populating correctly, but Form 940 is not.  Per the following article on the Form 940, as of now at least, it does not include National Paid Leave: https://quickbooks.intuit.com/learn-support/en-us/annual-employer-forms/how-quickbooks-populates-the....  Is there an ETA for when this will be adjusted? Thanks.

Solved
Best answer January 08, 2021

Best Answers
Sara Walls
Level 2

Form 940 National Paid Leave

Quick note that this isn't "odd behavior"--as noted, it is doing exactly what the article said it would do; it's just that the way the form is populated needs to be updated.

 

Update--someone else in my office spoke with support and was told that Intuit is aware of the issue and the ETA for the fix is early next week.  If that is pushed back and you don't want to continue to wait, you can override the necessary fields.

View solution in original post

7 Comments
isaCru
Level 1

Form 940 National Paid Leave

I am experiencing this same issue. There is no field on the annual Form 940 to put the amount deducted for National Paid Leave EE

MariaSoledadG
QuickBooks Team

Form 940 National Paid Leave

Let's fix this so you'll be able to see the field on your annual 940 forms, isaCru.

 

You'll have to make sure to get the latest payroll tax table updates in QuickBooks Desktop so you'll be able to see the field.

 

Here's how:

  1. Select Update QuickBooks from the Help menu.
  2. Go to the Update Now tab.
  3. Select Get Updates.
  4. Exit QuickBooks Desktop when the download completes,

For reference, you can electronically file forms and enroll in the IRS e-file program in QuickBooks Desktop

 

If there's anything else you need help with, let us know so we can get back to you. I'm always right here to help you. 

Sara Walls
Level 2

Form 940 National Paid Leave

QuickBooks and payroll subscription have both been updated.  To be more specific about the issue, Line 3 is not including National Paid Leave (NPL); instead, NPL is being deducted from fringe benefits on Line 4, making that understated as well.  The net effect is that taxable income is correct, but both lines are too low.  This is all consistent with the article on how the 940 is populated currently, however it seems like this needs to be updated so that all figures are correct.  In addition, for one client, the current formula results in an error, as Line 4 is showing as a negative.

Tori B
QuickBooks Team

Form 940 National Paid Leave

Thanks for following up with up, @Sara Walls

 

I appreciate you sharing additional details of your concerns. 

 

I recommend reaching out to our customer service team. Our customer service team has the tools available to review your account in a secure environment and investigate this issue of its odd behavior. This way, we can get a better look at the cause of the problem. I've included the steps below to contact support. 

 

  1. Open QuickBooks.
  2. Go to Help, then choose QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then hit Let's talk.

Please let me know if you have further questions or concerns. You can always reach out to the Community or me at any time. Take care!

Sara Walls
Level 2

Form 940 National Paid Leave

Quick note that this isn't "odd behavior"--as noted, it is doing exactly what the article said it would do; it's just that the way the form is populated needs to be updated.

 

Update--someone else in my office spoke with support and was told that Intuit is aware of the issue and the ETA for the fix is early next week.  If that is pushed back and you don't want to continue to wait, you can override the necessary fields.

View solution in original post

McKenzieBieker
Level 2

Form 940 National Paid Leave

Finally, someone who comprehends the problem! I spent hours last week trying to explain to QuickBooks that something was wrong in regards to the National Paid Leave and the 940 population.  So, basically, to fix the problem I just need to override line 3, adding in the amount we paid under National Paid Leave?  (I have already edited my fringe benefits and breakouts on the interview form to be correct so my line 4 should be correct)

mkscpa
Level 1

Form 940 National Paid Leave

Yes!  This is what I found as well.  If I overwrote and added the amount paid for National Paid Leave to Line 3 on the 940 and overwrote and added the same amount in the "QuickBooks has determined" area of the interview page all balances correctly.   Thanks for this post.  It lead me down the correct path.

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