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Level 1

Thanks for reaching out to the Community forum, @jan_t123.


To ensure we're on the same page, can you please verify what payroll provider you're currently using? This is to ensure I'd be able to provide the best resolution for you.


In the meantime, you can check below articles for additional reference:

Get back to me if you have any further questions, I'm here for you. Have a great day!

Jeff Shaughnessy
Level 1

I would like to know how to change my employee status to furlough worker, not to delete him or mark him down as a leaver. When this is all over he will be back working for me 

Thanks Jeff


Glad to see you in the Community forum, @Jeff Shaughnessy.


I'm here to get you moving in the right direction towards changing your employee's status in QuickBooks. All you need is to go to your employee's profile and update it from there.


Here's how:


  1. Go to Employees and click the employee's name.
  2. On the employee's profile, click Actions and choose Employee's leave.
  3. Choose the Type of leave.
  4. Enter the Leave information and hit Save.

To help identify which type of leave to choose from, it'd be best to reach out to a tax adviser or an accountant to ensure your payroll records are in order. 


Also, the steps may differ if you're using other payroll services, you can check the following resources below for the instructions.


Let me know if there's anything else I can do to help. Thanks for dropping in and have a magnificent weekend.

Level 1

Hi QuickBooks Moderator, 


at this time during Covid 19 we can not run our payroll as normal, we have employees who need paying and we are asking questions about SSP and making an employee furlough which you wouldn’t normally get, instead of finding out the correct answers you are giving us standard answers, it’s frustrating 

John C
QuickBooks Team

Hi DusiCake


If your employees are off due to self isolation then you do not record this as normal SSP you will have to create an additional payment category. If your employees are no able to work 'Furloghed' again you will have to create a separate pay category, separate to the COVID 19 self isolation category, and pay the 80% of their normal wages which will be subject to PAYE, NI and pension deductions. You will be able to claim this back using the HMRC portal including Employer National Insurance contributions and minimum automatic enrollment employer pension contributions on that wage. It is your choice whether you pay your employee the other 20% of their wage, this will be ran as normal, in addition to the other Furlough category on your pay-run.



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