How to submit PPP Loan Forgiveness Application to Intuit Financing

Hello, @EliteJax.

You can submit the PPP Loan Forgiveness Application to your lender or the lender servicing your PPP loan. If you received a PPP loan within QuickBooks Capital, visit the PPP Center.

Here's how:

1. Go to this site: Paycheck Protection Program.
2. Click the Sign In drop-down to visit the PPP Center.
3. Choose the QuickBooks program you're using.
4. Sign using your login credentials.

Once you're able to sign in, you can get a loan forgiveness estimate, and access your loan agreement, payroll, and non-payroll reports. You'd be using these documents in applying for loan forgiveness. You can refer to this article for more insights: Paycheck Protection Program loan forgiveness (Scroll down to the How do I apply for forgiveness? sec...

Also, here's an overview of your PPP loan forgiveness:

Let me know if you have any questions.​​​​​​​

This does not answer the question of WHERE to submit a loan forgiveness application!

Same boat.  I've read from Cross River Bank (my lender) that I need to submit the app to my loan financier which I am assuming is intuit.  And then intuit says to submit to my lender.  Classic.  Neither site has a visible spot to submit the app.

I did an online chat with an QB representative and was told that when your loan forgiveness deadline passes a link will become available in QuickBooks to submit the Loan Forgiveness application.  I'm somewhat skeptical to this response as I have not heard of anyone else utilizing said link etc. it would be nice to see some transparency on the website stating that if so.   Look forward to hearing what others are told.

Hello, @EliteJax.

When filling your loan forgiveness application, you'd want to consider when you have received your PPP loan. Also, you may submit your forgiveness application before the end of your Loan Forgiveness Covered Period. Let me share how it works.

If you received your PPP loan proceeds from your lender on or after June 5, 2020, your Loan Forgiveness Covered Period is 24 weeks.  If you received PPP loan proceeds before June 5, 2020, you can choose to use either an 8-week or 24-week Loan Forgiveness Covered Period. Once you submit your application for forgiveness, the lender will have 60 days to accept or deny your application.

Just make sure to use all the loan proceeds for which you are requesting forgiveness. You can read through these articles for more insights:

• Loan Forgiveness Application SBA
• How do I prepare for Paycheck Protection Program loan forgiveness?
• What happens if your PPP loan isn't forgiven in full?

Let us know if there's anything that I can help or assist you with your account by leaving a comment below. Have a wonderful day!

I have not heard nor read about this link.  Thing is, we just passed our 8 week draw down period and I have not seen any such link.  Hope we don't have to wait 24 weeks!!

Your answer does not say how or where to upload the completed application to Intuit!

PLEASE IDENTIFY THIS AND POST THE LINK FOR EVERYONE'S BENEFIT.

Thanks

Liz AS

I can't believe how many people on here (especially from Intuit) are posting answers THAT DON"T ANSWER THE QUESTION !!!!!!

Attention Intuit Reps:  I'm not interested in simply going to the PPP Center b/c I've already been there and it doesn't answer the question.  I'm not looking for an Estimator or General information.  We need an official PPP Loan Forgiveness Application and a link (or email address) where to send it ... Period!   I don't want to hear about "applying to your lender directly" because when I contacted my lender directly (Cross Creek), they said to apply for forgiveness through Intuit.... which is why some of us are beating our heads against the wall in this QBO community board.  My god, get your act together ... There must be thousands of QBO clients ready to apply and Intuit has no answers.

My coverage period for my loan has now ended and I have not received any information from Intuit or Quickbooks on where to send my PPP Loan Forgiveness application. I have read all documents posted by Quickbooks regarding the loan and have attempted to speak with 3 different Quickbooks representatives that were unable to help me. Can you please provide a direct response about where we send our Loan Forgiveness applications if our lender is Intuit Financing?

I am having the same exact issue BUT...here's what I just found out:

I called QB Capital 844-832-2903 and she told me QB Online has not yet updated/launched the application to include the link/instructions for applying for forgiveness. I am afraid they will launch it too late and I will be stuck paying interest.  She said I could go to SBA.gov, download the forgiveness application and physically mail it in to the SBA (with accompanying documents).  The QB loan application number is essentially the SBA loan #, so use that.  When QB does launch their forgiveness link, I will not have to do it again; the one submitted to the SBA will suffice. Also, she said the law was passed recently that even though we applied for an 8 week loan, all  loans are now extended to the 24 weeks. 

I hope this helps!

This answer still does not tell us WHERE to submit our forgiveness application. I have searched the Quickbooks desktop and read all of the instructions with the application, and cannot find it anywhere.

The last time I visited support, I was told to sign up for email updates and that I would receive an email with those instructions. That was weeks ago, and I have not received even ONE email from Intuit.

Mardeen Gordon

We are also not able to find where to submit the forgiveness application. Our loan with Cross River. No one answering phones and no info available online. Has anyone found the answer?

We received our loan from Cross River Bank.  Surely by now intuit knows that so many companies need the information as to where to submit the application. I have not been able to initiate a chat, but others have said this still did not provide any answers. PLEASE INTUIT PROVIDE THE INFO WITHOUT FURTHER DELAY!

thank you.

7/26/20 Quickbooks.intuit.com chat - Jhen gave me this link to chat: https://help.quickbooks.intuit.com/prechats/offerings/QB-Desktop-ProPremier-CHAT/22240/view

Apple Jane answered: You will have to submit it to your lender (or the Lender that is servicing your loan).
I had to Google Cross River Bank, because Apple Jane didn't have that information handy.

From the Cross River website:
If you received your PPP loan through Intuit QuickBooks, please log in to your QuickBooks account for the latest status or to chat with an Intuit agent. Nice circular runaround, don't you think?
Due to extremely high call volume, the quickest way to get in touch with us is via email at [email address removed].
1-855-996-0606 I called twice, and they hung up on me both times after holding for one minute.

Here's what I emailed to Cross River:
"I have been getting the runaround from QuickBooks for almost a month. Nobody can tell me where to send my application.
Please give me an address or email to send .pdfs to."
Reply from Cross River: "Your request has been received and is being reviewed by our support staff.
To add additional comments, reply to this email."

Apple Jane suggested I call 888-246-8848 and request a conference call with Cross River to get my answer. There I got a major automated runaround. The voice kept trying to send me to the website to chat with an "expert". Kept asking for my name, phone number and company name over and over. I kept pushing "0" and saying "agent" and "representative" until I finally got connected to Jen.
She said that the Tech team is going to make the same link that we submitted our loan application able to receive the forgiveness application. I signed up for email notifications, so I should get an email in the "next few days". Since I have QuickBooks Desktop, it should also appear in the Updates when I open my QB account.

Apple Jane signed off with this:
If you are still having QuickBooks concerns, message any of our experts’ right where you left off, or start a new question!
Step 1: In QuickBooks, press F1 on your keyboard to open the Help menu
Step 2: Type in your question to pop up all the new content related to your issue
Step 3: If you don’t see your answers, click “contact us” at the bottom of the pop up
Our Messaging experts are available to support you Monday to Friday, 5AM to 5PM Pacific Standard Time.

Hopefully, we are getting closer. 

Hello, 

I did two live chats today  (08/07/2020) to Quickbooks Capital with the same question asking where to submit the loan forgiveness form. Both of the representatives mentioned that it is not available yet and that we will be notified one way or another either via email or if we constantly check our dashboard for any software updates. I clarified if this means, the only thing we can do right now is wait? And one representative said YES, while the other gave the option of mailing the loan directly to SBA (which I am still trying to figure out how) but she also added that it may be easier to do it via QB version than mailing to SBA. 

Thank you for sharing this information, @KristelS.

Yes, you can send the loan forgiveness application within QuickBooks Capital. However, if you apply to a lender outside of QuickBooks, you can submit your loan application to an approved SBA Paycheck Protection Program lender of your choice. The QuickBooks Capital is a service offered by Intuit Financing Inc. that provides business loans to eligible QuickBooks customers. 

You can review the PDF file here for additional instructions: Loan Forgiveness Application Instructions. 

Also, check out these articles for more information about PPP Loan Forgiveness:

• Paycheck Protection Program loan forgiveness
• Prepare for Paycheck Protection Program loan forgiveness

Let me know if you have any other QuickBooks or payroll questions. I'm always here to help and answer them for you. Keep safe!

8/7/2020 Update: We just received this via email from intuit less than an hour ago which sums up the response I received from the live chats.  

SEE BELOW:

"An easy way to apply for
PPP loan forgiveness is coming soon

Guidelines are still evolving, but once the SBA provides more guidance on loan forgiveness applications, process, and requirements and we are ready for you to check out our updated resources, we'll notify you at the email address we have on file. We hope to receive guidance soon.

Until then, you don't need to send or submit any documents to us. We'll provide further information when it becomes available."

Has anyone heard any more updated information? Still waiting like everyone else...

No, not yet. Still waiting as well.

Thanks for joining the Community, fly2279.
 

Currently. Intuit's working on a process to support the application for Paycheck Protection Program loan forgiveness. Once it's ready, users will be able to submit requests for loans to be forgiven while in their product.

You can stay up-to-date with the latest news by visiting our PPP loan forgiveness webpage and using the Register Now button to sign up for email notifications.

In the meantime, you'll want to make sure you're gathering all of your supporting documents/information as proof the Small Business Administration's directions were followed. Here's some of the required documentation:

• Employee pay rates.
• Payroll tax filings.
• The number of employees on the payroll.
• Payroll costs paid in the 8 weeks following disbursement of the loan.
• Any advance received under the CARES Act EIDL Emergency Grant program.
• Mortgage interest payments in the 8 weeks following disbursement of the loan.
• Rent or lease payments in the 8 weeks following disbursement of the loan.
• Utility payments in the 8 weeks following disbursement of the loan.

Here's a couple ways to get in touch with our QuickBooks Capital support if there's any questions they might be able to help with:

• By phone - Follow the steps in our What is QuickBooks Capital article.
• By chat - Visit our Small Business Loans for QuickBooks Customers webpage and select Live Help.
  

Be sure to review our hours of operation to know when agents will be available.
 

You can also find further details about applying for forgiveness on the SBA's website.
 

I've included a couple Paycheck Protection Program resources which you may find useful:

• Paycheck Protection Program loan forgiveness
• How to apply for PPP loan forgiveness

I'll be here to assist if there's any other questions. Enjoy the rest of your day!

NO  such link has been provided they are still stiffing us all. 

I a m sure every one of your customers is unhappy with this response we are haveway thru october and the applications must be processed by end of year. I am sure giving Qucikbooks Loan an F grade.

Either tells us clearly what address to send the OMB Control Number 3245-0407 form and appendixes as paper or Pdf or tell us a date that is before november for your "electronic" system everyone has been waiting for ....

According to your own website: after the 8 weeks period from receipt of loan has passed, we can apply to our lender (you) using the SBA OMB form. The heck with waiting for your software.  

After we send it to you you have 60 days to process it. 

Why can't we all just mail to the address on your legal notice page below (underlined?)

CALIFORNIA

Real Estate Broker License #: [Removed]
Finance Lending License #: [Removed]

Hi, any updates on where to submit the loan forgiveness application?