Welcome to the Community, nichols524.
I know with the recent development of the Coronavirus, and required restrictions to aid in limiting the spread has disrupted all of our normal routines. I'm glad to report that we're still available to help out.
I recommend reaching out to a member of the Self-Employed Support Team. An agent will be able to take a more in depth look at your account details and discuss the billing options with you.
The following link provides a couple of different ways you can get in touch with an agent: Contact QuickBooks Self-Employed Support.
Please feel free to comment below if you have any other questions.