I wanted to cancel my subscription due to Covid-19. My business has been affected. $15 was just recently taken out of my account. Can I get a refund please and cancel?
I understand how the COVID-19 crisis affects your small business due to lock-down, @kamtruckholdings.
We are exploring all options to support our customers through this difficult time. It would be best to contact our Support Team. From there, they can securely check your account and help you process a refund.
Here's how to reach them in your QuickBooks Self-Employed (QBSE) account:
Click Assistant from the top part.
Type in Talk to a human.
Then choose your preferred way to get in touch with them.