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Level 1

Is Intuit/Quickbooks doing anything to help small businesses that have been effected by Covid-19 such as waiving monthly fees? Other companies are doing this.

 
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Content Leader

Is Intuit/Quickbooks doing anything to help small businesses that have been effected by Covid-19 such as waiving monthly fees? Other companies are doing this.

Hi there, jody7, and welcome to the Community.

 

I'd be glad to help point you in the right direction concerning your monthly subscription fees.

 

I know the outbreak of the virus has caused a a wide-spread feeling of uncertainty. While there hasn't been information about waiving fees released at this time, I recommend reaching out to a member of the QuickBooks Online Support Team to discuss the available options. An agent will be able take a closer look at your account details to see where any adjustments can be made. Here's how to contact this team:

 

 

1. Click the Help button in the top right corner.

2. Select Contact Us.

3. Enter Support in the field and choose Let's talk.

4. From here you can select to receive a callback at a time that's convenient for you.

 

This article provides these steps if you ever need them again in the future: Contact the QuickBooks Online Customer Support Team

 

I'm only a comment or post away if you have any other questions.

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Level 1

Is Intuit/Quickbooks doing anything to help small businesses that have been effected by Covid-19 such as waiving monthly fees? Other companies are doing this.

We would like to hear what Intuit will be doing with side for monthly subscription fees since businesses are shut down during the Covid 19 pandemic 

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Level 13

Is Intuit/Quickbooks doing anything to help small businesses that have been effected by Covid-19 such as waiving monthly fees? Other companies are doing this.

@Menco 

I have yet to find any such announcement. For the time being, consider to utilize this 3rd party tool to migrate your data between QBO accounts.

transactionpro.grsm.io/qbo

Use promo code 20PERCENTOFF at checkout, valid until April 30th, 2020.

 

Once you are ready to proceed, open a new QBO account with discounted price for up to 6 months.

quickbooks.grsm.io/US

quickbooks.grsm.io/us-promo 

 

If you are able to run this process once, you may repeat it for every semester to minimize your cost.

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