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Is there a shutdown on connecting to our bank accounts due to the COVID 19 pandemic?

 
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QuickBooks Team

Is there a shutdown on connecting to our bank accounts due to the COVID 19 pandemic?

Hi there,

 

It's vital you're able to connect your bank account to QuickBooks so you can manage your transactions with ease. 

 

There hasn't been any reports about the COVID-19 affecting bank connections. If anything, we'd have to follow normal troubleshooting protocol and I'd be happy to help with that.  When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.

 

I also recommend taking a look at manually importing your bank transactions using this link here: Import bank transactions using Excel CSV files

 

Feel free to leave a comment below. 

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