Setting up National Paid Leave Credit tax item, but instructions don't match my software screens. I use assisted payroll. How do I know if I set it up correctly?

As much as I love to help you, @NewMorning, but this is a public forum, and we don't have access to pull up your account for security purpose.  

I recommend contacting our Customer Support Team, as they have the tools to pull up your account in a secure environment. The option to call is available during their office hours: 6:00 AM-6:00 PM PT Monday-Friday.  

1. Open QuickBooks.  
2. Click Help, then choose QuickBooks Desktop Help.
3. Press Contact Us.
4. Enter your concern, then hit Continue.
5. Select a way to connect with us: Start messaging with a support expert. or Get a callback from the next available expert. 

Please take note that it may take a few minutes to connect with our agents as we are receiving a high volume of calls and messages.  

I've also added these handy articles about the National Paid Leave:   

• What you need to know about the Families First Coronavirus Response Act 

• How to track paid leave and sick time for the coronavirus

If you need anything else about this, you can always reach out to the Community. I am always here to help you. Have a wonderful day!

Does the National Paid Leave Credit need to be added to each employee in their profile in the other tax area?   Like additional Medicare tax is done as an example?

Thanks for joining this thread, hmg llc.

I can help you share information about the National Paid Sick Leave. The employees who are allowed to get the National Paid Sick Leave due to COVID-19 are the following:

• They’re sick and quarantined from COVID-19
• They’re taking care of a family member who is sick or impacted with COVID-19

You can check this article to learn more details about the FFCRA: What you need to know about the Families First Coronavirus Response Act.

I have also added these links about how to claim tax credits and tracking paid leave for your reference:

• How to claim my tax credits under the Family First Coronavirus Response Act
• How to track paid leave and sick time for the coronavirus.

I'm always here if you have any other QuickBooks related concerns.

I have assisted Payroll where intuit does my taxes for me.  Do i need to add the  National Paid Sick Leave Credit Other Tax item on each employee's profile  who is taking the Leave in the same area like you do for additional Medicare tax for employees over $200K ?   

If not, how does Assisted Payroll Tax department know how much to credit our taxes ?   

Hello, @HMG llc.

Thank you for asking about clarification on the National Paid Sick Leave credit. With assisted payroll, you'll have additional pay types to your employees under their employee profile. I'll provide the steps below to show you how:

1. Navigate to the Workers tab and choose Employees.
2. Select the employee you'd like to add the paid leave.
3. In the How much do I pay an employee section, press + Add additional pay types.

      4. Check the correct paid leave under the Families First Coronavirus Response Act and hit Done.

Now you can apply the additional pay types to all your employees who are taking the leave. As for the tax credits, after you run payroll with the paid leave used, you'll receive credit towards your Federal Tax deposit for paid wages. This will automatically apply to your liabilities, so you need to make sure you're tracking the leave correctly by running payroll reports. The reports that track the credit are the Payroll Detail report,  Payroll Summary report, and the Tax Liability report. This article will explain more about how to pay your employees under the Family First Coronavirus Response Act.

I'm only a reply away if you have any other questions. Enjoy the rest of your day!