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Resubscribe to QuickBooks Online
Need to resubscribe? No problem! We'd love to have you back.
You should be prompted to resubscribe as soon as you sign in to your QuickBooks Online company. If not, follow the steps below.
Note: You can update the payment method during the resubscribe flow. You can switch to a different payment method and billing frequency after resubscribing.
Step 1: Resubscribe
Sign in to your QuickBooks Online account.
Go to Settings
and select Subscriptions and billing.
Select Resubscribe, then enter the updated billing information.
Select Subscribe.
Step 2: Check the Next charge date
Go to Settings
and select Subscriptions and billing.Check the Next charge date. If it's a date in the past, contact support to prevent back-billed charges from occurring.
Next Steps
Contact support if you encounter any errors while resubscribing or reactivating your QuickBooks Online company.
Frequently asked questions
Will I be back-billed for the time the account was inactive?
No. It's our policy not to back-bill.
Will my data still be available?
We preserve your company data for 365 days following the cancelation date. If you resubscribe during that time, your data will still be available.
Will I be charged immediately?
Billing for all QuickBooks Online accounts happens overnight, so the charge won't occur until after midnight.
For example, if you resubscribe on 6/1/2022, the next charge date would be 6/2/2022, and the charge would occur very early on 6/2/2022.
Can I resubscribe using the mobile app?
The Subscriptions and billing area is only available in QuickBooks Online. You'll need to sign in using a computer browser to access it.
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