Remove transactions from reconciliations in QuickBooks Online

Learn how to undo or remove transactions from reconciliations in QuickBooks Online.

If your account statement and QuickBooks transactions are different after an account reconciliation, you can remove individual transactions from it.

Important: This only lets you remove one transaction at a time, not the entire reconciliation. If you want to undo an entire reconciliation, talk to your accountant. The "In-house accountant" role can undo entire reconciliations.

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Reasons to remove transactions from reconciliations

• You reconciled a duplicate expense. 
• You sorted a transaction into the wrong category.
• You reconciled a transaction in the wrong account.

Requirements

• Make sure your opening, beginning, and ending balances are correct. You may want to talk to your accountant first.
• Only remove transactions if you’re sure it’s why an account balance is wrong. You could have reconciled it by mistake, or it might be an error you need to delete.

Remove a transaction from a reconciliation

1. Go to All apps , then Accounting, then Chart of accounts (Take me there).
2. Find the account with the transaction and select View register.
3. Select the transaction.
   Note: If it’s reconciled, you’ll see an “R” in the checkmark ✔ column.
4. Select the box with the “R” to remove it.
5. Select Save.

Note: Now that you’ve removed the transaction, reconcile the account again correctly.