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QuickBooks Web Connector Error QBWC1085 or Exception TypeError: Unknown name

by Intuit • Image Alt Text
Image Alt Text Updated 7/15/2026 21:58

When opening QuickBooks Enterprise Solutions or when starting your computer, you see one of these errors:

  • This error occurs when the QWCLOG.TXT file used by the Web Connector program becomes damaged or it cannot be accessed.
    Web Connector is used to connect some web-based programs to QuickBooks. If you have not connected QuickBooks to any third-party programs, you can simply remove Web Connector from the Startup menu.

  • If you have connected your data file to a third-party application that uses Web Connector, then you would want Web Connector to stay in the Startup menu. In this situation you can rename the QWCLOG.TXT file to resolve the error.

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