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Re-sort lists in QuickBooks Desktop

by Intuit • Image Alt Text 1
Image Alt Text Updated 5/26/2026 07:54

Find out how re-sorting helps you with your lists in QuickBooks Desktop.

If you notice any odd behavior in your primary names list, Item list, or Chart of Accounts, re-sorting will help you fix them. It makes your lists go back to its default order. So if you have manually changed the order of your list, re-sorting will undo these changes.

Note: If you’re in multi-user mode, make sure to switch to single-user mode before you start re-sorting.

Re-sort primary name list in QuickBooks for Windows

This is the list of your customers’ jobs, vendors, employees, and other names. You can re-sort them in different ways. Here’s how.

From the Banking menu

  • From the Banking menu, select Write Checks.

  • Select the Pay to the order of field, then press Ctrl+L on your keyboard.

  • Select the Include Inactive checkbox. If it's grayed out, there are no inactive names.

  • Select the Name ▼ dropdown, then select Re-sort List.

  • Select OK.

  • Close and reopen your company file.

From the Find window

You can use this if you don’t have banking permission.

  • From the Edit menu, select Find.

  • Select the Advanced tab.

  • From the Filter list, select Name.

  • Select the Name ▼ dropdown, then press Ctrl+L on your keyboard.

  • Select the Include Inactive checkbox. If it's grayed out, there are no inactive names.

  • Select the Name ▼ dropdown, then select Re-sort List.

  • Select OK.

  • Close and reopen your company file.

From the General Journal Entry window

  • From the Company menu, select Make General Journal Entries.

  • Select the Name column, then press Ctrl+L on your keyboard.

  • Select the Include Inactive checkbox. If it's grayed out, there are no inactive names.

  • Select the Name ▼ dropdown, then select Re-sort List.

  • Select OK.

  • Close and reopen your company file.

Re-sort lists in QuickBooks for Windows

  • From the Lists menu, select the list you need to re-sort.

  • Select the Include Inactive checkbox. If it's grayed out, there are no inactive names.

  • Go to the View menu, then select Re-sort Lists.

  • Select OK.

  • Close and reopen your company file.

If you saved your Item List or Chart of Accounts numerically, QuickBooks re-sorts them based on their first three digits.

Re-sorting chart of accounts and item lists in QuickBooks

To make sure to sort them in order, you can add 1 to 3-digit number prefixed to each item or account number.

Re-sorting chart of accounts and item lists in QuickBooks with prefixed numbers

Re-sort lists in QuickBooks for Mac

You can also re-sort your lists if you’re using QuickBooks Desktop for Mac. Here's how you do it.

Re-sort your customer list

  • Go to the Customer Center.

  • Select Edit at the top left of QuickBooks.

  • Select Re-sort List.

  • Select OK.

Re-sort your primary names list

  • From the Banking menu, select Write Checks.

  • Place the pointer in the Pay to the Order Of field.

  • On your keyboard, press cmd ⌘+L key.

  • Select the All Names checkbox.

  • Select Edit at the top left of QuickBooks.

  • Select Re-sort List.

  • Select OK.

Re-sort chart of accounts, items, or classes list

  • From the Lists menu, select either Chart of Accounts, Items, or Classes.

  • Select the All Names checkbox.

  • Select Edit at the top left of QuickBooks.

  • Select Re-sort List.

  • Select OK.

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