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Verify system requirements for compatibility with the mobile Workforce app
Learn about the system requirements for the mobile Workforce app.
To continue using your mobile Workforce app with all the latest features and fixes, it's important to keep it and your device’s operating system up to date. Find out what your app and phone needs for the best experience in Workforce.
Check your Workforce app version
Sign in to the Workforce app.
Select More, then select Settings.
Select About QuickBooks Workforce.
Review the version:
Apple: 4.25 or newer
Android: 4.23 or newer
Update the Workforce app
Apple
Go to the App Store, then select your profile icon.
Go to the Workforce app, and select Update.
Android
Open the Google Play Store.
Select the profile icon, then select Manage apps and devices.
Under the Overview tab, select Updates available.
Next to the Workforce app, select Update.
If it isn’t on the list, it has the most recent update.
Update your operating system
In some cases, you'll need to update your operating system to update or install the latest version of the mobile Workforce app. Follow these steps to update your phone.
Apple
To update your operating system, see Update your iPhone or iPad.
Android
To update your operating system, see Check & update your Android version.
Can’t get into the app on your phone?
If your phone can't be updated to a more recent version of your operating system, the mobile Workforce app won't work. You can still access time tracking and payroll features from your browser.
Enter your time
Go to QuickBooks Time.
Sign in with your user ID and password.
Learn more at Track and submit your time in QuickBooks Time web.
View your paychecks, personal info, and tax docs
Go to QuickBooks Workforce.
Sign in with your user ID and password.
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