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Update business and account info for QuickBooks Payments

SOLVEDby QuickBooks1128Updated November 21, 2023

Learn how to update business and account info for your QuickBooks Payments account.

Change your addresses, bank account, and other business info for QuickBooks Payments to keep your account up to date.

Note: Anyone with Full Admin access can see and change info in your account profile. Only the principal's user id (Primary Admin user id) can make change requests to update the Direct Deposit Account (DDA) on file. To change the SSN or date of birth, you need to create a new account with the correct info.

Switch your bank deposit account

Check out Update the deposit bank account for QuickBooks Payments to switch the bank account QuickBooks Payments deposits to.

What you can update:

  • Legal Business Name
  • Doing Business As (DBA) - the name your customers see on their receipts. This must match the name on your deposit bank account.
  • Industry type
  • Ownership type
  • Tax ID
  • Website address

To change your business info:

  1. Sign in to your QuickBooks Payments account.
  2. Select Account, then Account Profile.
  3. Go to Account Holder/Business Information, then select Edit.
  4. Change your business info as you need to, then select Submit.

What you can update:

  • Physical and mailing address (The physical address can't be a PO Box)
  • Phone number
  • Merchant's service number (for your merchant to view)
  • Contact email

To change your contact info:

  1. Sign in to your QuickBooks Payments account.
  2. Select Account, then Account Profile.
  3. Select Contact Information, then Edit.
  4. Change your contact info, then select Save.

Note: You have different email addresses with your Payments account. Each one receives different kinds of messages. News about your account goes to your Contact Email, which also shows on your receipts. Account access messages go to your Intuit Account Email. Statement or deposit alerts go to the individual email addresses you set for each alert type.

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